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Greg Headley is a Lead Data Scientist at Informed Solutions, a global technology consultancy with a 30-year track record of building mission-critical AI and data systems for some of the world’s most demanding environments. Originally from America with a background in geophysics (processing large-scale seismic data) Greg pivoted into data science and has spent the past three years helping operationalise AI in sectors where failure isn’t an option: healthcare regulation, policing, emergency services, and national security.
Informed Solutions is not your typical AI consultancy. They hold two Queen’s Awards for Innovation, are multiple WITSA Global ICT Excellence Award winners, and in December 2025 became one of the first ten organisations in the UK to achieve ISO 42001 certification—the world’s first international standard for Artificial Intelligence Management Systems. Their client list reads like a who’s who of critical infrastructure: the NHS, the Medicines and Healthcare Products Regulatory Agency (MHRA), His Majesty’s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS), the Metropolitan Police, the National Crime Agency, the Home Office, NatureScot, and dozens of UK government departments and private sector organisations.
What sets Informed apart is their multi-disciplinary approach. They don’t just build AI, they employ five technical disciplines working in concert: software engineering, delivery management, user-centered design, data science, and live services. It’s this combination that allows them to move beyond proof-of-concepts into production systems that work in the real world, supporting real people. Their recent work with the MHRA developed AI tools that reduced Good Manufacturing Practice compliance validation from two hours to under five minutes. A 95% efficiency gain that’s now operational.
Greg co-authored a significant paper published in the ASA Biopharmaceutical Report documenting this MHRA work, demonstrating how multi-disciplinary teams can responsibly deploy AI in safety-critical regulatory environments.
In this interview, we cover:
Greg’s decade long involvement in data-related work.
Informed Solutions emphasis on a multi-disciplinary approach to AI.
Why building trust in technology is crucial, especially in healthcare.
Why governance and standards are essential for ethical AI practices.
What digital twins are and how they can enhance crisis management and preparedness.
AI readiness assessments that help organisations understand their capabilities.
Why trust in AI is fragile and requires incremental building.
What the future of AI might look like and why it involves more specialised tools and models.
How cybersecurity is a significant concern with the rise of AI.
Why organisations should focus on user needs to ensure successful technology adoption.
Key timestamps:
00:00 Introduction and Background
02:53 The Multi-Disciplinary Approach to AI
05:58 Building Trust in High-Stakes Technology
08:45 Navigating Ethical Considerations in AI
11:52 The Role of Governance and Standards in AI
15:02 AI Readiness and Organisational Transformation
18:00 The Impact of AI on Productivity
21:13 Governance and Innovation in AI
24:13 Conclusion and Future Perspectives
45:58 The Importance of Standards in Business
52:21 Building Blocks for Smaller Businesses
53:46 Understanding Digital Twins
01:00:16 Digital Twins in Crisis Management
01:07:16 AI and Digital Twins: A Complex Relationship
01:10:15 The Dark Side of AI
01:15:40 Future Predictions: Optimism vs. Skepticism
Connect with Informed Solutions
Greg Headley
LinkedIn: linkedin.com/in/gheadley27
Published Work: A Multidisciplinary Approach for Developing Two Bespoke AI Tools (ASA Biopharmaceutical Report)
Informed Solutions
Website: informed.com
LinkedIn: linkedin.com/company/informed-solutions
ISO 42001 Announcement: Landmark Certification for Responsible AI
AI Charter: Informed Solutions AI Charter (PDF)
AI Readiness Assessment Service: informed.com/services/ai-readiness-assessment
This podcast marks the public acknowledgement of the partnership between Fixinc and Informed Solutions, bringing world-class AI and resilience expertise to Oceania and ASEAN markets.
